Customer privacy & control

Request account deletion

You can ask us to permanently delete your Transworld Motors Ghana customer account and associated personal data. You do not need the app installed to make a request.

How to request deletion

1Tap the email button below. It opens a prepared message addressed to Transworld Motors Ghana.

2Enter the email address you used to create your customer account and send the request. You do not need to share your password.

3Our team will contact you if we need to verify account ownership and will review your account and associated information for deletion.

Email account deletion request

If the email button does not open your mail app, email Transworldmotors9@gmail.com manually with the subject “Delete my customer account.” Please contact us from your account email if possible. Never send your password or payment card details.

What information is included?

We will review information associated with your account, such as your profile, saved vehicles, saved searches, buyer profiles, support messages, vehicle requests and order information. Where deletion is legally possible, this data will be removed rather than merely deactivating your account.

Deleting your account removes access to saved vehicles, order history and shipment tracking. If you have an active order, tell our team so they can preserve essential delivery communications while resolving your request.

Some records may need to be kept.

Invoices, payment confirmations, importation records and other transaction details may have to be retained for legal, fraud-prevention or dispute-resolution reasons. We will tell you about any such exception when processing your request.

Privacy questions?

See our Privacy Policy for details about the information we use and why. You can also contact Transworldmotors9@gmail.com about access or correction requests.